Degraded Performance

Incident Report for Lexia

Resolved

This incident has been resolved.
Posted Sep 21, 2021 - 06:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2021 - 16:04 EDT

Investigating

Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.
Posted Sep 20, 2021 - 14:31 EDT

Update

We are continuing to monitor for any further issues.
Posted Sep 20, 2021 - 13:53 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2021 - 12:34 EDT

Investigating

Students and staff may experience interruptions or error screens when trying to access our products. We apologize for the inconvenience and thank you for your patience! We are currently investigating this issue and will update once we know more about the root cause.
Posted Sep 20, 2021 - 11:46 EDT
This incident affected: Core5, PowerUp, myLexia, Clever, and Lexia English.